Support designed for real-life care needs
Services for patients, families, and caregivers navigating complex care
When healthcare becomes overwhelming, families often need more than information alone. They need a knowledgeable guide who can help them understand what is happening, organize next steps, and move forward with greater clarity and confidence.
Schiffbauer Care Navigation provides nurse-led care navigation, patient advocacy, caregiver support, dialysis guidance, and hospital-to-home support for individuals and families in Orange County. Our services are designed to reduce overwhelm, improve understanding, and offer practical support during complex medical situations.
Who we help
We work with patients, family caregivers, dialysis patients and their loved ones, adults supporting aging parents, families facing new diagnoses, and individuals navigating complex medical situations who want a trusted, knowledgeable guide.
Our services are especially helpful for those who feel overwhelmed by the healthcare system, unsure of next steps, or in need of a calm and experienced nursing perspective.
How services are offered
Services are designed to be flexible based on the needs of each client and family. Support may be available through virtual consultation, phone-based guidance, and limited in-home support depending on location and availability. Ongoing follow-up may also be available for established clients who need continued support over time.
Comprehensive Care Navigation Services
Private-pay services built around nursing guidance, education, advocacy, and care coordination
Initial Clarity Consultation
Virtual $225 | In-Home $325
A supportive starting point for new clients who need help understanding the situation, organizing concerns,
and deciding what to do next.
This consultation is often the best first step for families who feel overwhelmed by a new diagnosis, recent hospitalization, changing care needs, dialysis decisions, caregiver stress, or uncertainty about the next steps.
Best for:
•new diagnosis or treatment changes
•recent hospitalization or discharge
•dialysis or kidney care questions
•caregiver overwhelm
•difficulty organizing care needs or next steps
Our personalized care coordination services help you navigate the complexities of healthcare. We provide expert guidance to ensure seamless communication among healthcare providers and empower families with the tools needed for informed decision-making.
30-Day Care Guidance Package
Virtual $525 | Hybrid $675
Short-term support for individuals and families moving through a stressful transition, active medical
situation, or changing care needs.
This package offers more structured support over the course of 30 days and is ideal when families need
guidance staying organized, preparing for appointments, following through on recommendations, and
reducing overwhelm during a complicated season of care.
Best for:
•hospital-to-home transitions
•treatment changes or new care plans
•dialysis support and adjustment periods
•caregiver support during a high-stress time
•medically complex situations with several moving parts
With our nursing advocacy services, you will receive dedicated support throughout your healthcare journey. We work as your trusted advocates, ensuring that your voice is heard and that you make safe, informed choices aligned with your values and preferences.
Advocacy & Coordination Package
Virtual $750 | Hybrid $925
Higher-touch support for more complex situations involving multiple providers, important medical
decisions, or ongoing coordination needs.
This option is designed for families who need more in-depth support understanding complex recommendations, organizing priorities, preparing for major appointments, and navigating care across
multiple settings or specialties.
Best for:
•medically complex situations
•care involving multiple providers or specialists
•ongoing family decision support
•situations requiring more advocacy and organization
Our educational workshops are designed to enhance your understanding of health topics and caregiving strategies. We provide useful information and tools to empower families, reduce confusion, and promote safety and confidence in managing healthcare processes.
Ongoing Guidance Retainer
Essential $550/mo | Priority $995/mo
Continued support for established clients who benefit from steady guidance, structured follow-through,
and ongoing help as needs evolve over time.
This recurring option is available for previous clients who want consistent support with changing care
needs, caregiver responsibilities, appointment preparation, and long-term healthcare organization.
Best for:
•previous clients only
•long-term caregiver support
•chronic or evolving health conditions
•ongoing dialysis support
•families needing continued guidance over time
Our personalized care coordination services help you navigate the complexities of healthcare. We provide expert guidance to ensure seamless communication among healthcare providers and empower families with the tools needed for informed decision-making.
SchiffCare supports a range of healthcare and caregiving situations, with particular focus in:
•dialysis and kidney care support
•caregiver support and coaching
•autism and special needs healthcare navigation
•hospital-to-home transition support
•advocacy and organization during complex care situations
How Support Works
1. Start with clarity
Most new clients begin with an Initial Clarity Consultation.
2. Build a plan
Together, we identify priorities, organize next steps, and determine the level of support that makes the most sense
3. Get ongoing guidance when needed
From short-term support to ongoing guidance, services can be tailored based on the complexity of the situation and the needs of the family.
Important Note
SchiffCare provides independent RN-led education, advocacy, medical record review, and care coordination support. Services do not include medical diagnosis, prescribing, emergency care, or hands-on clinical treatment.
